Q How much space is required to perform an eye examination?
A A room with 3 metres distance is required for the visual acuity test (a standard eyesight test).
Q Do you offer discounts for Super Gold Card holders?
A Yes we do – please contact us to see what our latest special is.
Q Can you prepare quotations for WINZ?
A Yes we do this regularly.
Q Do you offer any discount for children?
A YES we do, and where the parent, guardian or child has a valid community services card, each child aged 15 years or younger is likely to be eligible for a $287.50(incl gst) subsidy, with a further $51.11 (incl gst) available if adult frames are required, so be sure to let us know if you have a valid community services card.
Q Is the Optometrist nice?
A Our staff are selected for their combination of warm friendly sociable personalities, compassionate nature, and most importantly thorough experience and expertise in the field of optometry, (Yes she’s lovely).
Q: How long will it be till you get the glasses?
A Although production time varies depending on the complexity of your lens requirements, you can expect a finished product delivered within 10-15 working days. In many cases much faster. Contact lenses typically take 3 working days.
Q How long does an eye exam take?
A A full eye exam typically lasts 30-45 minutes, including a thorough check of eye health. How long you spend choosing frames is up to you.
Q Do you have a clinic we can visit?
A Yes, we currently have a practice in Glen Innes with our own lens edging facilities, repair workshop, and a broad range of optical prescription frames and sunglasses on display. Please feel free to pop in and visit us.
Q Do you do repairs?
A Yes, we have a workshop, technician, and access to further facilities if things are really bad. You can either drop your damaged frame into us, or post it (with a return address and contact details if you want it back). The optician is not there every day, and some repairs will be done overnight, so bring a spare pair if you have one.
Q Is there parking at your Glen Innes clinic?
A There is plenty of parking at Glen Innes NZ Post, with ample parking around Mayfair Place Shopping Centre, right beside the Glen Innes Public Library.